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richardhen Group: Members Posts: 2 Joined: Dec. 2006 Posted: Dec. 06 2006, 17:48 Hi all, Whilst I've been a subscriber to this magazine for a number of years, I've only this year ordered some merchandise. This was back in August, when they took my money but after continual chasing have received nothing. I was wondering if anybody else has had problems with them? regards Richard Back to top

captainjjb Group: Members Posts: 310 Joined: Feb. 2006 Posted: Dec. 07 2006, 02:19 I ordered the CD of the magazines.  They took ages to arrive, but did eventually. Back to top

Alan D Group: Members Posts: 3670 Joined: Aug. 2004 Posted: Dec. 07 2006, 04:48 I had the same problem when ordering stuff - long, long delays and emails unanswered. But they did arrive eventually. I don't know what would have happened if I hadn't kept sending emails though. I'd keep sending. Korgscrew told me they'd had some problems and I sympathise with that - particularly since they do it all for love and not for profit. But I also hit the same blank wall when I was trying to contribute to the magazine. Eventually (again only after a lot of nudging from me) there was some communication, and eventually my article did appear. However, it's not an experience I'm keen to repeat. Back to top

Piltdownboy on horseback 22 Group: Members Posts: 1548 Joined: Sep. 2005 Posted: Dec. 07 2006, 13:29 I remember sending some (little bit) angry letters to because of stuff not arriving... that was a few years ago though... It took a few letters before I got a reply, indeed... I still wear my blue darkstar sweater/t-shirt on some occasions though... hehehe...   my advise: keep bothering them with letter, asking for a reply! -------------- "And now we're going to play Platinum!" Back to top

chrisdewey Group: Members Posts: 18 Joined: Sep. 2005 Posted: Dec. 13 2006, 05:00 Hi folks, Sorry you've had some problems with Dark Star orders. We're an honest bunch, and always ship what has been ordered, but yes we can be a bit on the slow side sometimes - the situation isn't ideal in that the team contribute to Dark Star unpaid in our spare time, and other pressures such as family and work do of course take priority. That said, we have had some very long delays recently, which we're looking to put right - we quote 28 days delivery from date of order, and I'm keen to make sure we stick rigidly to that in future. My sincere apologies to those who have been left waiting. We're always on the lookout for people to help with the creation of content for the magazine and website, which eases the workload for administration and order processing etc., probably now more than ever, so we'd love to hear from anyone who has something to contribute. If anyone has any concerns, please email me and I will respond as soon as possible. Best regards and festive greetings to you all! Chris Dewey (Editor, Dark Star) Back to top

Piltdownboy on horseback 22 Group: Members Posts: 1548 Joined: Sep. 2005 Posted: Dec. 13 2006, 07:56 I always aprreciated the magazines of Dark Star They're in my room and I read them quite a lot. I do have to renew my eh, what's that in english... well... so you can get 4 new ones when I get enough money   thanks chris -------------- "And now we're going to play Platinum!" Back to top

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